When you become a patient with Truro Perio, you can be assured of the very best in periodontal care.
Generally, we receive a referral from your family dentist requesting a consultation to see you in regards to a specific periodontal need you may have. Once the referral is received in our office, we will call you and set up a consultation.
When you arrive you will fill out new patient forms, which consist of a brief health history, contact information, insurance information and the reading and signing of the Privacy Act our office follows. Please arrive early to complete these forms.
You will then meet with the doctor for an examination and if necessary treatment is required, that treatment will be discussed with you during this appointment.
We are very good at keeping our appointments running on time so it is very important for you to be on time for your scheduled visit with us. Before arriving for your appointment, you may want to factor in time required for getting your vehicle parked and using restroom facilities before your appointment.
On your first visit with us, you should bring your NS Health Card and all of your dental insurance information as well as a means of payment for the appointment.
As a courtesy to our patients, we do direct bill to your insurance company. You are then responsible for the amount of the appointment that the insurance does not cover.
**All patient payment amounts are due at time of each appointment.
Annual Maximum – Most insurance companies have an annual maximum dollar amount of coverage for each patient listed under the insurance policy.
This is the amount of funds available, on a yearly basis, to pay for procedures up to the maximum allowable benefits your plan allows.
Deductible – The dollar amount the patient pays toward their treatment total before insurance coverage begins. This is usually a one time annual amount.
Eligibility – Eligibility determines who is covered under the insurance policy.
Eligible Amount - the “eligible” amount of a procedure/charge that your insurance allows for procedures. The actual cost of the procedure and the “eligible” amount of the procedure by your insurance company may not be the same thing.
**The percentage amount (50%, 80%, etc.) that is paid by your insurance company is based on the “eligible” amount, not necessarily the actual procedure cost of the dental office.
Exclusions – Many dental services and treatments are not covered by dental insurance. Their exclusions are usually described in the patient's insurance booklet.
Co-payment – This is the “Out of Pocket” part of the treatment fee that is not covered by dental insurance. The insurance company will pay a certain percentage of the treatment. The patient is responsible for the difference.
Dual Coverage – This is when someone is covered by their own insurance plan as well as someone else's plan. The insurance companies usually coordinate the benefits so that the patient does not receive more than 100% of the cost of the treatment.